Predicting Employee Job Satisfaction by Using Vector Space Model
摘要
In today’s business landscape, the sheer number of companies and organizations makes it challenging and time-consuming to assess and select the most suitable one. While various methods exist for rating these firms, there’s a genuine need for a comprehensive metric that accounts for the diverse factors shaping employee perceptions of these organizations. This study aims to address this challenge by generating aspect-based sentiment embeddings for businesses through the analysis of reliable employee evaluations. To accomplish this, we employ a state-of-the-art ensemble technique for aspect-level sentiment analysis, leveraging a substantial dataset of business appraisals sourced from the reputable platform Glassdoor.com. When it comes to predicting job satisfaction, assessments of employees can be performed manually or using advanced machine learning algorithms. In this study, we systematically evaluate commonly employed machine learning algorithms, including logistic regression, support vector classifier (SVC), Random Forest (RF), Stochastic Gradient Descent classifier (SGD), AdaBoost classifier, and gradient boosting. Furthermore, we propose a deep learning model for forecasting employee satisfaction. Our assessment of these models includes the examination of precision, accuracy, recall, and F1 score metrics, encompassing macro-average precision and weighted average precision. According to our analysis of Glassdoor reviews, the Long Short Term Memory (LSTM) model demonstrates superior performance compared to the other models, boasting the highest accuracy. This pioneering study stands as the first of its kind, despite the extensive research conducted in fields like film and music evaluations. Additionally, it provides valuable insights derived from aggregated embeddings, aiding consumers in making informed choices and selecting businesses that align with their personalized preferences.