Sustainability became imperative in education, where the United Nations proposed several goals towards sustainability in education and beyond. Transformative change in education is required to overcome the challenges due to the global changes and crises. This transformative trajectory creates opportunities for innovation to fulfil sustainability goals. In this context, AI agents emerge as a significant tool. However, a gap exists in understanding the impact of AI agents’ usage for sustainability in education. The aim of this paper is to solicit Higher Education Institutions’ stakeholders’ behavioral intention towards the use of AI agents at the Lebanese universities. Our research identified several factors affecting behavioral intention including concerns about security and privacy issues, (mis)trust in technology, individualized education, perception of equality and fairness, fear of technological advancements, collaborative learning, and learning motivation. We conclude our study by proposing an extension of the UTAUT model, along with implications, limitations, and future research.