This article examines socio-technical systems, with social networking services being highlighted as a specific example of these systems. Socio-technical systems integrate social and technical elements to achieve common goals, combining components such as people, technology, infrastructure, culture, processes, and objectives into a coherent whole. Social networking services play a pivotal role in enhancing communication, collaboration, and information exchange, and this paper delves into the synergy created by integrating socio-technical system with social networking services. The concept of phygital solutions, which blend physical and digital experiences, is examined, stressing its significant and practical relevance in modern socio-technical system. Cybersecurity's role in safeguarding socio-technical system from various threats and strategies to ensure robust security are also discussed. The processes within socio-technical system, including communication, information management, automation, project management, and personnel development, are analyzed to understand their impact on efficiency and effectiveness. The paper concludes with insights into the future development of socio-technical system and social networking services, addressing challenges such as integration, data management, and ethical considerations, and emphasizing the importance of continuous innovation and adaptation. This comprehensive analysis underscores the essential nature of socio-technical systems in the digital age, providing a framework for future research and practical applications.