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The COVID-19 pandemic revealed the need for Public Health Agencies to mature digitally. To help those agencies with their digitalization endeavor, a public health agency maturity model (PHAMM) has been developed, evaluated, and employed by 366 institutions to determine their digital maturity and to prioritize actions within digitalization projects. This paper discusses the digital maturity of German public health institutions and derives first insights into components spanning the PHAMM dimensions. Public health agencies can use these components to leverage their digital maturity in future digitalization projects. Implications are discussed for how digitalization projects with an enhanced impact can be defined and for future maturity modeling research.

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Navigating Within the Digitalization Journey: Results and Implications of the First Maturity Assessment of German Public Health Agencies

  • 会议论文

  • 发表日期：

    2025年

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  • Anna Lina Kauffmann,
  • Maria Neubauer,
  • Felix Reinsch,
  • Melina Schreiter,
  • Doreen Schick,
  • Jeannette Stark,
  • Katja Bley,
  • Nick Heidmann,
  • Torsten Eymann

摘要

The COVID-19 pandemic revealed the need for Public Health Agencies to mature digitally. To help those agencies with their digitalization endeavor, a public health agency maturity model (PHAMM) has been developed, evaluated, and employed by 366 institutions to determine their digital maturity and to prioritize actions within digitalization projects. This paper discusses the digital maturity of German public health institutions and derives first insights into components spanning the PHAMM dimensions. Public health agencies can use these components to leverage their digital maturity in future digitalization projects. Implications are discussed for how digitalization projects with an enhanced impact can be defined and for future maturity modeling research.