The Criteria for ABC Inventory Classification in E-commerce

Inventory management in e-commerce is a critical aspect that significantly affects both cost efficiency and customer satisfaction. The first part of the chapter discusses the literature review on the ABC inventory classification. In particular, attention is focused on multi-criteria models. Then the chapter presents a set of criteria which can be applied to inventory evaluation. The criteria are divided into non-Internet-oriented and Internet-oriented, designed to incorporate unique e-commerce elements such as search engine rankings and integration with a recommendation system. Next, other possible criteria which can be applied in the ABC inventory classification model are discussed. The final part of the chapter is a summary of the content presented in the chapter.