The twenty-first century is the era of information technology development, where society sets a high bar of requirements driven by technological innovation. It is no coincidence that along with the quality of service, customers began to seek high speed of service. Implementing the latest technology in the banking sector and its targeted application are gaining increasing importance and demand. While the shift to digital technology is not a new process in the global banking industry, implementing such technology for Armenian banks is gaining momentum and is an increasing trend. Armenia still has a way to go until the digital transformation in banking reaches its peak. However, certain prerequisites can boost the country’s digital banking development. The research aims to study the specifics of digital banking, consider the experience of various countries and companies on their digital banking journey, and discuss the opportunities for developing this area in Armenia.