When we talk about transformation, most people think of technology and digitalisation. Certainly, these topics play a special role. However, they are not the only ones. This is the subject of this book contribution. It categorises the factors influencing the healthcare system of the future and the various perspectives associated with them. Based on this, various digital services, their functionality and their benefits for stakeholders in the healthcare system are discussed. In addition to patients, these include insurers, service providers and the companies that create the technical infrastructure and specifically the solutions on offer.