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Using Gamification to Increase Healthcare Professionals’ Cybersecurity Awareness

  • Ramiz Salama,
  • Sinem Alturjman,
  • Chadi Altrjman,
  • Fadi Al-Turjman

摘要

Cybersecurity knowledge is essential in today’s increasingly digital healthcare environment to protect sensitive patient data and guarantee the integrity of healthcare systems. But conventional cybersecurity training approaches frequently fail to hold healthcare professionals’ attention, which results in inadequate application and retention of the material. In order to increase cybersecurity awareness among healthcare professionals, this study investigates the use of gamification—a technological technique that incorporates game design aspects into non-gaming contexts—as an innovative method. A mixed-methods research methodology is used in the study to assess the effectiveness of a cybersecurity training program that is gamified. To encourage user involvement and motivation, the program incorporates aspects like leaderboards, interactive scenarios, badges, and points. The study included a total of 100 healthcare professionals from various departments, offering a thorough understanding of the program’s effects across a range of positions and experience levels. Pre- and post-training surveys were used to gather quantitative data on participant changes in knowledge, attitudes, and behaviors pertaining to cybersecurity procedures. Furthermore, semi-structured interviews yielded qualitative insights that further elucidated the participants’ perspectives and experiences with the gamified training method. Comparing gamification to conventional training approaches, the results show that gamification dramatically improves engagement and knowledge retention. The willingness of the participants to acquire and use cybersecurity techniques in their daily lives has reportedly increased. Additionally, the gamified components strengthened the training objectives by fostering a competitive yet cooperative learning environment. The potential of gamification as a game-changing instrument for cybersecurity education in healthcare settings is highlighted by this study. Healthcare businesses can cultivate a culture of security awareness that goes beyond required compliance by enhancing the interactive and entertaining nature of training. According to the research, gamified training programs can help create more robust healthcare systems, which will ultimately improve patient data security and corporate security as a whole.