Over the past 50 years, international organizations, regulations, and civil society have acknowledged the inclusive workplace climate (IWC) for people with disability (PwD) as a social dimension of CSR practices. In Italy, these CSR scopes have been reinforced by the evolution of the disability management legislation, which is more binding for public organizations, due to the connection with the public value of their actions. The objective of this study was to analyze the impact of cultural and personnel controls on the IWC for PwD, as perceived by non-managerial public employees. A survey was conducted among subordinate employees of a sample of Italian municipalities. A regression model was used to test the research design. The findings revealed that non-managerial employees’ experience of cultural and personnel controls positively affects their perceptions of IWC for PwD through organizational identification. The results contribute to the research on management control integrations with the micro-foundations of public employees’ social responsibility and to the emerging studies on CSR drivers in public organizations. Public management and policymakers should value informal controls to strengthen inter-functional integrations with the human resource management area and promote a substantial workplace inclusion of PwD.

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How Do Cultural and Personnel Controls Influence Inclusive Workplace Climate for People with Disability? Insights from the Italian Context

  • Domenico Raucci,
  • Manuela Paolini

摘要

Over the past 50 years, international organizations, regulations, and civil society have acknowledged the inclusive workplace climate (IWC) for people with disability (PwD) as a social dimension of CSR practices. In Italy, these CSR scopes have been reinforced by the evolution of the disability management legislation, which is more binding for public organizations, due to the connection with the public value of their actions. The objective of this study was to analyze the impact of cultural and personnel controls on the IWC for PwD, as perceived by non-managerial public employees. A survey was conducted among subordinate employees of a sample of Italian municipalities. A regression model was used to test the research design. The findings revealed that non-managerial employees’ experience of cultural and personnel controls positively affects their perceptions of IWC for PwD through organizational identification. The results contribute to the research on management control integrations with the micro-foundations of public employees’ social responsibility and to the emerging studies on CSR drivers in public organizations. Public management and policymakers should value informal controls to strengthen inter-functional integrations with the human resource management area and promote a substantial workplace inclusion of PwD.