This paper investigates the tricky relationship between language and strategy in group decision-making and conflict resolution. It begins by recognizing the major focus on decision-making processes in strategy literature, stressing the inaccuracy of decisions made under a loose commencement of strategy. Drawing on Mintzberg’s multiple definitions of strategy, it contends for the multiplicity of viewpoints on strategy. The paper then investigates into the role of language in group decision-making, debating how language can be utilized both as a instrument for information suppression and as a constructive and constitutive tool. It suggests that understanding language in group decision-making requires analyzing its implications for social reality and power relationships. The paper further examines language strategies for conflict resolution, emphasizing the importance of common knowledge, listening skills, and building shared meanings. Case studies illustrate successful application of language-based conflict resolution strategies across different cultures, highlighting the effectiveness of compromising strategies in collectivist cultures. Ultimately, the paper concludes that successful consensus-building and conflict resolution in group decision-making hinge on a clear understanding of conflicts, effective communication strategies, and the manipulation of language variables.

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Language as a Tool for Conflict Resolution in Group Decision-Making

  • Mohammed Al-Badawi

摘要

This paper investigates the tricky relationship between language and strategy in group decision-making and conflict resolution. It begins by recognizing the major focus on decision-making processes in strategy literature, stressing the inaccuracy of decisions made under a loose commencement of strategy. Drawing on Mintzberg’s multiple definitions of strategy, it contends for the multiplicity of viewpoints on strategy. The paper then investigates into the role of language in group decision-making, debating how language can be utilized both as a instrument for information suppression and as a constructive and constitutive tool. It suggests that understanding language in group decision-making requires analyzing its implications for social reality and power relationships. The paper further examines language strategies for conflict resolution, emphasizing the importance of common knowledge, listening skills, and building shared meanings. Case studies illustrate successful application of language-based conflict resolution strategies across different cultures, highlighting the effectiveness of compromising strategies in collectivist cultures. Ultimately, the paper concludes that successful consensus-building and conflict resolution in group decision-making hinge on a clear understanding of conflicts, effective communication strategies, and the manipulation of language variables.