Sustainable ESG: Operations in the Road Freight Transport
摘要
The term ESG has been occupying a prominent role in corporate strategic plans, aiming to go beyond setting social-environmental goals, and increase the organization’s efficiency, profitability gain, and market positioning. Thus, this article proposes applying a framework based on the approach of implementing practices related to environmental, social and governance issues (ESG) in a medium-sized road transport company. Therefore, the goal is to help companies transition to a more sustainable business model. The current article seeks to demonstrate the applicability of sustainable ESG operations through an interventionist approach, creating a model of ESG indicators—Environmental, Social, and Governance. The company’s ESG materiality is identified to achieve this objective, allowing for evaluating actions and implementations in the organizational process. A qualitative action research (interventionist) method will be used to create the ESG indicators model, which seeks to solve organizational problems by applying ESG indicators in the company. A framework will be applied for modeling ESG materiality, granting a definition aligned with the company’s strategic goals and developing its ESG models. That said, besides the academic contribution to the literature that abords the theme, this article corroborates the replication of an indicator framework to the transport sector scenario, specifically a freight carrier, in the three ESG dimensions: environmental, social, and governance. The present framework aims to identify the ESG materiality of a company under study and create indicators capable of contributing both management and decision-maker processes by obtaining materiality and deriving the ESG indicators. The data was collected in the field and the results obtained were validated in dialogue with the industry managers under analysis. In this sense, the thesis argues that, with the elaboration of the proposed study, improvement actions will be provided for the practice of ESG in the organization studied and companies in the freight transport sector.