In the context of India, the banking sector stands as a major contributor to economic growth, driving various financial activities and investments. Artificial intelligence is increasingly affecting the lives of everyone. Present study is focused on exploring the different usage and applications of Artificial Intelligence in the Indian Banking Sector. The findings of the study show that AI plays an influential role in the functioning of the Indian banking sector. Indian banking sector is opting for AI-supporting solutions like Chatbots, virtual assistants, smart wallets, automated services, ATMs, CCTV, robots’ advisors, and many more. The study has highlighted how AI-supported technologies are implemented by Indian Banks. As the landscape of banking transforms with innovations such as digitalization and Artificial Intelligence, banks must stay agile and responsive to maintain their pivotal role in sustaining economic stability and fostering growth. Through effective operation and strategic adaptation, banks continue to be instrumental in driving economic progress and prosperity, ensuring that financial services remain accessible and efficient for all segments of society. Future research, preferably descriptive research, should be carried out in the banking sector to explore more.

错误:搜索内容不能为空,请输入英文关键词
错误:关键词超出字数限制,请精简
高级检索

The Role of Artificial Intelligence in a New Paradigm: Redefining the Banking Landscape

  • Shamli Sharma,
  • Kamal Preet,
  • Neema Gupta

摘要

In the context of India, the banking sector stands as a major contributor to economic growth, driving various financial activities and investments. Artificial intelligence is increasingly affecting the lives of everyone. Present study is focused on exploring the different usage and applications of Artificial Intelligence in the Indian Banking Sector. The findings of the study show that AI plays an influential role in the functioning of the Indian banking sector. Indian banking sector is opting for AI-supporting solutions like Chatbots, virtual assistants, smart wallets, automated services, ATMs, CCTV, robots’ advisors, and many more. The study has highlighted how AI-supported technologies are implemented by Indian Banks. As the landscape of banking transforms with innovations such as digitalization and Artificial Intelligence, banks must stay agile and responsive to maintain their pivotal role in sustaining economic stability and fostering growth. Through effective operation and strategic adaptation, banks continue to be instrumental in driving economic progress and prosperity, ensuring that financial services remain accessible and efficient for all segments of society. Future research, preferably descriptive research, should be carried out in the banking sector to explore more.