In ChileChile, the developmentInterdisciplinary and planningPlanning of rural territory has historically lagged behind urban planningUrban planning. The National Rural Development Policy (PNDR) has highlighted these gaps as well as introduced a new approach to rurality. However, there is evidence that this policy has had a low level of implementation in strategic planningPlanning instruments at the local level (community development plan, PLADECO) and regional level (regional development strategy, ERD) (Orellana et al., North Great Geography Journal, 31–49, 2020). Understanding this problem, the question arises of how to address the implementation of this national policy in local and regional planningPlanning instruments. In this context, the Office of Agricultural Studies and Policies (ODEPA) asked a group of researchers from the Governance and Territorial PlanningPlanning Core (NuGOT) of the Catholic University, to develop an innovative methodological strategy that would integrate traditional methods of planningPlanning and urban and territorial management with ethnographic methods applied to the designDesign of public servicesServices (Mollenhauer et al., II Interdisciplinary congress of research in architecture, design, city and territory (pp. 205–223), 2017). The presentation discusses how the components, methods, techniques and instruments that make up the toolkits (practical guides) become relevant tools for municipal officials, regional governments and consulting firms involved in the formulation of PLADECO`s and ERD’s to engage in public policy (Molokwane and Lukamba, The 3rd annual international conference on public administration and development alternatives (pp. 192–199), 2018) through the application of the criteria of the PNDR despite it being an indicative policy. It also discusses the interdisciplinaryInterdisciplinary, participatory and co-creative methodological process (Sanders and Simons, A social vision for value co-creation in design, 2009) from the designDesign of servicesServices and its contribution to urban planningUrban planning (Miettinen and Sarantou, Arts-based methods for decolonising participatory research (pp. 123–145), 2021) for the development of both toolkits and as a strategy to reduce uncertainty in the process of innovation in public servicesServices (LIP, 2017).