GlobalizationLandscape and the advancementSpace of informationDelivery and communication technologies have transformed urban areas, highlighting the emergence of home deliveryDelivery applications. These applications offer conveniences and job opportunities but also pose challenges such as job insecurity, traffic congestion, and exclusion of marginalized communities. In response to these dynamics, a research methodologyMethodology based on designDesign is proposed, emphasizing the integration between theory and practice. The research highlights the value of the prototype as a generative and learning tool, demonstrating the feasibility of collecting data through the active participation of citizens. This methodological approach is applied to explore the impact of home deliveryDelivery applications in urban areas, identifying complexities and emerging dynamics. It focuses especially on the Metropolitan Region, thus contributing to the discipline of urban studiesUrban studies through research through designDesign. This research underscores the importance of considering equity in the city in the context of the collaborative economyCollaborative economy and digitalizationDigitalization. Thus, through the prototype of ethnographic instruments, it has been demonstrated that it is feasible to collect data through the active participation of citizens.