Delving into the Dark Side of Artificial Intelligence in Green Marketing
摘要
Increasing global stakeholder interest in sustainable business practices has led to heightened demands from stakeholders for companies to disclose the environmental impacts resulting from business activities. As a result, companies that use artificial intelligence have begun giving inaccurate sustainability reports in their corporate communications; nevertheless, this has increased the provenance of many challenges. This study aims to explore the dark side of artificial intelligence in green marketing within companies. Qualitative research was carried out through a series of interviews with Tunisian company managers. Five key themes were identified: greenwashing, deepfake, data management, privacy risk, and overconsumption. The results provide a basis for future quantitative research and offer valuable insights for practitioners tasked with navigating the intersection of Artificial intelligence and green marketing.