Background Electronic Islamic banks are considered a financial institution that aims to deal with financial resources in accordance with the provisions of Islamic law. Objective The objective of this study is to evaluate the awareness on the challenges facing Electronic Islamic bank services as seen by the employees. Population and sample The population consists of the employees of the Electronic Islamic bank in Jordan and a random sample of size 385 was taken. Method A self-administrated questionnaire was distributed to the members of the sample and it was found that 385 questionnaire valid for analysis. Analysis and results Descriptive statistics gave the distribution of the sample according to demographic variables of gender, age, job and status. The mean responses of the sample were 4 and more except for two items. Four- way ANOVA was performed and tests of between-subject effects and multiple comparisons gave an in depth of analyzing awareness of the respondents regarding the operational, legal, electronic challenges.