Artificial Intelligence and Its Impact on Decision-Making in Managing Projects: A Systematic Literature Review

The use of Artificial Intelligence has emerged as a transformative technology that has the potential to revolutionise the process of making decisions, especially in the project management domain. This study aims to provide a better understanding by identifying the impact of artificial intelligence and its related aspects on the decision-making process in project management. This was achieved by selecting relevant papers that have been published between the period of 2020 and 2024. Then, these selected papers have been critically reviewed to produce an objective result that can be audited and replicated. The study offers a holistic and coherent review of Artificial Intelligence applications and their related aspects built on a critical assessment of the existing literature. Artificial intelligence and its related aspects are expected to provide practitioners to make effective and accurate decisions in managing projects. This study provides important insights and great evidence regarding the applications of Artificial intelligence in multiple disciplines. This leads practitioners and policymakers to improve performance as well as achieve competitiveness.