Navigating Artificial Intelligence: Implications for the World of Work and Human Resource Management
摘要
This chapter begins by defining AI and exploring its various dimensions and implications for the world of work and HRM. It then presents two dominant perspectives: the hype perspective, which emphasizes AI’s transformative and augmentative potential, and the fear perspective, which cautions against its disruptive effects on job quantity and quality. The chapter then describes the successive waves of technology applications in HRM and presents a configurational approach for analyzing their consequences.