Most organizations frequently undervalue the importance of employee surveys, which results in lost opportunities for both reputational and financial improvement. In order to support organizational development, this study recommends a thorough survey approach that incorporates both written and oral feedback responses and takes into account a variety of linguistic preferences. A novel intelligent system that makes use of cutting-edge voice recognition technology is suggested for the smooth collection of feedback. The system that Survey Spark has proposed makes use of state-of-the-art voice recognition technology, allows oral feedback from respondents in their native tongues, and allows text-based feedback input according to user preferences. The sentiment analysis model based on deep learning is an essential element that reveals emotional subtleties in the gathered data. A word cloud visualization shows the terms that respondents use most frequently. This work enhances multilingual speech recognition, supporting 60 global languages, including 5–6 Indian languages. Survey Spark achieves 97% accuracy with voice recognition system and 99% accuracy in sentiment analysis. By merging linguistic diversity and advanced analytics, this system offers insights into the collective employee mindset, enhancing decision-making and organizational efficiency.

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Deep Learning Based Multilingual Voice Recognition System and Analytics for Organization Surveys

  • A. S. Sri Saila,
  • A. T. Venkata Subramani,
  • M. D. Harsha Prada,
  • G. Madhu Priya

摘要

Most organizations frequently undervalue the importance of employee surveys, which results in lost opportunities for both reputational and financial improvement. In order to support organizational development, this study recommends a thorough survey approach that incorporates both written and oral feedback responses and takes into account a variety of linguistic preferences. A novel intelligent system that makes use of cutting-edge voice recognition technology is suggested for the smooth collection of feedback. The system that Survey Spark has proposed makes use of state-of-the-art voice recognition technology, allows oral feedback from respondents in their native tongues, and allows text-based feedback input according to user preferences. The sentiment analysis model based on deep learning is an essential element that reveals emotional subtleties in the gathered data. A word cloud visualization shows the terms that respondents use most frequently. This work enhances multilingual speech recognition, supporting 60 global languages, including 5–6 Indian languages. Survey Spark achieves 97% accuracy with voice recognition system and 99% accuracy in sentiment analysis. By merging linguistic diversity and advanced analytics, this system offers insights into the collective employee mindset, enhancing decision-making and organizational efficiency.