Exploring Employee Perceptions of Organizational Changes and Approaches to Measuring Motivation Levels
摘要
The article describes a methodology for identifying personnel attitudes towards organizational changes and proposes a method for determining the level of motivation towards changes among employees of modern enterprises. The study involved various categories of enterprise employees: department managers, specialists, and workers. The hypothesis of the existence of a latent form of personnel attitudes towards organizational changes was tested and confirmed. Psychological traits of employees that influence their latent attitude towards changes were identified, allowing for the prediction of employees’ belonging to one of three groups: «Negative attitude towards changes», «Neutral attitude towards changes», «Positive attitude towards changes». These qualities include risk propensity, active life position, need for social approval and recognition, behavioral flexibility, innovativeness, susceptibility to influence, conformity (or passivity in work). It was found that the most significant traits are behavioral flexibility and susceptibility to influence. These psychological qualities are characteristic of employees who have a positive attitude towards organizational changes. A formula for measuring the level of negativity, neutrality, and positivity of employees’ attitudes towards changes in the enterprise was proposed. A formula for calculating the coefficient of motivation of personnel towards organizational changes was determined, and the lower limit of its value was proposed for forming constructive employee behavior depending on their belonging to a certain hierarchical level of the enterprise: department or division manager, specialist, worker. The proposed method of measuring the latent form of employee attitudes towards organizational changes and quantifying the level of motivation for transformations can be applied in any enterprise.