Smart home technology integrates various devices and systems that upgrade the convenience, security, and efficiency of a home. Due to these benefits, this technology is gaining global attention. In this paper, we have explored the perspectives of the residents of Mumbai on smart home technology adoption. A survey of 425 respondents was conducted, over a period of 3 months, covering demographics, awareness, preferences, concerns, and willingness to adopt. The key factors influencing their willingness to adopt such technology have been identified. The findings reveal insights into the perceived benefits, barriers, and demographic influences on smart home technology adoption in Mumbai. Most respondents show a high level of willingness to install smart home technology. More than 40% of respondents consider security their top priority when thinking about smart home features. Data privacy and security are the top concerns among the respondents, as they are worried about their personal data management and device vulnerabilities. The results are valuable for policymakers, advertisers, and developers working to promote smart home technology in the urban areas of India.

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Understanding Stakeholder Perspectives on Smart Home Technology Adoption: A Case Study of Mumbai, India

  • Sahil Chilana,
  • Aaina Dutta,
  • Vishal Garg,
  • Prakarsh Singh

摘要

Smart home technology integrates various devices and systems that upgrade the convenience, security, and efficiency of a home. Due to these benefits, this technology is gaining global attention. In this paper, we have explored the perspectives of the residents of Mumbai on smart home technology adoption. A survey of 425 respondents was conducted, over a period of 3 months, covering demographics, awareness, preferences, concerns, and willingness to adopt. The key factors influencing their willingness to adopt such technology have been identified. The findings reveal insights into the perceived benefits, barriers, and demographic influences on smart home technology adoption in Mumbai. Most respondents show a high level of willingness to install smart home technology. More than 40% of respondents consider security their top priority when thinking about smart home features. Data privacy and security are the top concerns among the respondents, as they are worried about their personal data management and device vulnerabilities. The results are valuable for policymakers, advertisers, and developers working to promote smart home technology in the urban areas of India.