ICTs and Smart Solutions in a Smart Destination

The advent of the Internet and information and communication technologies (ICTs) has led to a revolution in the tourism industry. The impact of information and communication technologies (ICTs) on tourism and its evolution over time has created a new model for destination management. It is a smart tourist destination. This research aims to highlight the role of ICTs in offering smart solutions as part of a smart destination. To meet this need, we will first highlight several key concepts such as smart tourism, smart destinations, and the role of ICTs in destination management. A quantitative approach is used to illustrate the role of ICTs in the management of smart tourist destinations. The initial results indicate that ICTs are making it possible to offer smart solutions to various stakeholders. Thus, the stakeholders of the destination are called to invest more in ICTs to adapt to changes in the technological environment and improve the competitiveness of the destination.