JeePS: Designing a Realtime Public Transportation Tracking System

There are currently several user problems associated with informal public transportation in the Philippines. Efforts to address factors greatly affecting passenger satisfaction towards Public Utility Vehicles (PUVs) remain lacking, leading to an overall poor condition of public transportation. This paper presents the JeePS system, which is both a web application and a mobile application designed to address user problems. The web application is designed to provide passengers and route managers with information and services to address user needs regarding PUVs, while the mobile application is intended for use by drivers to assist in data collection. JeePS encompasses features such as GPS tracking, basic jeepney and route information, feedback system, report system, rough time estimation, fare matrix, and passenger demand system. Altogether, the system is designed to enhance overall passenger satisfaction towards PUVs. A live testing was done for validation and the results suggests that there is an improvement in passenger satisfaction towards jeepneys after using the JeePS system.