The SolarWinds attack of 2020 was one of the most impactful cyberattacks on the US. Our interdisciplinary research team had the opportunity to observe and analyze the human aspects of the corresponding incident response as it unfolded. Four main themes were identified through a series of interviews and incident observations. This led to an understanding of the importance of establishing the following for highly effective and efficient incident response teams: 1) a portfolio of tools for increasing communication, collaboration, comfort level, and cohesion, 2) a team with diverse education, training, and experience, especially military leadership experience, and 3) teams with long established relationships to achieve high levels of trust, cohesion, and resilience. Ultimately, this analysis resulted in recommendations for further enhancing teams operating at this scale and intensity.