Key Factors for the Implementation of Technologies Supporting Talent Management

Although implementing technologies is a continuous practice observed in organisations, many need help to achieve successful implementations and recognise its impact on their operations and outcomes. Therefore, this review paper aims to present the critical success factors that organisations consider when implementing technology in the Talent Management field. A comprehensive understanding of the technological implementation phenomenon requires adopting a strategic perspective. Consequently, this literature review centres on three clusters: challenges organisations are addressing (Challenges), the technological capabilities and the implementation/adoption process (Technology) and the expected impact (Impact). Findings indicate that a central area of research is the integration of technology in recruitment and, particularly, in the context of Small and Medium Enterprises. Digital Transformation, the Industrial Revolution, and a more diverse workforce are challenges that organisations face. Organisations aim to streamline Human Resources Management (HRM) practices, prioritising data-driven decisions.