Emotional Intelligence Training Tools in Entrepreneurship Education

The development of Emotional Intelligence (EI) contributes to building good health and well-being, improves the quality of education, and is a promising research area for increasing workforce efficiency in the labor market. For entrepreneurs, developing communication skills based on the application of EI can help increase the number of conceived start-ups, business contracts, and innovative projects. In Industry 4.0, it is relevant to introduce digital Emotional Intelligence Training Tools (EITTs) into the educational environment. This study aims to present innovative EITTs and demonstrate the effectiveness of their application in entrepreneurship education. The methodological basis for the research is the 4-component instrumental model to develop EI (4EI Model). The 4EI Model is adapted to the entrepreneurial environment and includes four components: self-awareness, self-management, social awareness, and relationship management. The basis for building students’ EI profiles is the “Emotional Intelligence in Business” questionnaire developed using the 4EI Model. According to the 4EI Model, digital EITTs are proposed for developing each EI component of potential entrepreneurs. The dynamics of the development of EI components in the EI profiles of the students confirm the effectiveness of the proposed EITTs. Chatbots have led to an increase in the level of all EI components. Introducing digital EITTs boosts students’ interest and efficiency in learning. The research was conducted in Slovakia (Comenius University in Bratislava) and Ukraine (Ukrainian Engineering Pedagogics Academy).