Critical Success Factors for Designing and Implementing Network-Based Business Models

Today’s dynamic business environment requires organizations to transition from pipeline to network-based business models. Such business models involve diverse stakeholders, such as suppliers, customers, and partners, collaborating to co-create value as a network. Designing and implementing a network-based business model is challenging. While existing literature offers methods and tools, a gap remains in providing guidance for this transition. Critical success factors (CSFs) have proven effective in helping organizations identify actions necessary to succeed in key areas. This study aims to develop a catalog of CSFs related to network-based business models, providing guidance by categorizing and offering detailed descriptions of these factors. Following a design science approach, we developed an initial version of the catalog through a systematic literature review and revised and evaluated it through a focus group study and interviews. Our study contributes to research by providing a catalog of CSFs related to network-based business models, synthesized from a broad literature and empirically evaluated.