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This chapter serves as the introduction to this comprehensive study on enhancing e-participation through design thinking (DT) principles. It sets the stage by examining the evolving role of technology in public engagement, the persistent barriers to effective e-participation, and how DT can serve as a transformative tool to overcome these challenges. This chapter outlines the book’s scope, establishing the critical importance of integrating DT to foster a more inclusive and effective public discourse. It aims to bridge the theoretical frameworks with practical applications, offering a robust groundwork for the subsequent detailed exploration of DT’s application in public sector innovation and citizen engagement.

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Introduction

  • 章节

  • 出版模式：

    开放获取

  • 发表日期：

    2025年

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  • Ilaria Mariani,
  • Marzia Mortati,
  • Francesca Rizzo,
  • Alessandro Deserti

摘要

This chapter serves as the introduction to this comprehensive study on enhancing e-participation through design thinking (DT) principles. It sets the stage by examining the evolving role of technology in public engagement, the persistent barriers to effective e-participation, and how DT can serve as a transformative tool to overcome these challenges. This chapter outlines the book’s scope, establishing the critical importance of integrating DT to foster a more inclusive and effective public discourse. It aims to bridge the theoretical frameworks with practical applications, offering a robust groundwork for the subsequent detailed exploration of DT’s application in public sector innovation and citizen engagement.