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The perception of comfort and safety among passengers of Autonomous Vehicles (AVs) is crucial and significantly influences their adoption in current Public Transport systems. It is essential to align the objective perception with an analysis of vehicle performance data to identify vulnerabilities and factors affecting passenger comfort and safety. This paper presents the first comprehensive correlation between objective and subjective data from autonomous fleets in three well-established pilot locations (Graz, Madrid, Linköping), each using different technologies and experiencing varying environmental conditions. Our analysis (i) revealed significant differences between the three pilot sites in terms of perceived safety and comfort (both perceived and actual) and (ii) confirmed a strong correlation between safety and comfort levels and the vehicles’ behaviour in terms of speed and acceleration, particularly noting the impact of hard braking events as those were defined by the SHOW consortium.

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Correlation of Shared Automated Vehicles Real Traffic Performance and Passengers’ Acceptance Data

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  • 出版模式：

    开放获取

  • 发表日期：

    2025年

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  • Alexandros Papadopoulos,
  • Georgios Spanos,
  • Jordi Pont,
  • Antonios Lalas,
  • Konstantinos Votis,
  • Maria Gkemou,
  • Anna Anund,
  • Karl Lambauer,
  • Lucia Isasi De La Iglesia,
  • Dimitrios Tzovaras,
  • Evangelos Bekiaris

摘要

The perception of comfort and safety among passengers of Autonomous Vehicles (AVs) is crucial and significantly influences their adoption in current Public Transport systems. It is essential to align the objective perception with an analysis of vehicle performance data to identify vulnerabilities and factors affecting passenger comfort and safety. This paper presents the first comprehensive correlation between objective and subjective data from autonomous fleets in three well-established pilot locations (Graz, Madrid, Linköping), each using different technologies and experiencing varying environmental conditions. Our analysis (i) revealed significant differences between the three pilot sites in terms of perceived safety and comfort (both perceived and actual) and (ii) confirmed a strong correlation between safety and comfort levels and the vehicles’ behaviour in terms of speed and acceleration, particularly noting the impact of hard braking events as those were defined by the SHOW consortium.