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The chapter features the research project ‘Artificial Intelligence for Assessment’ (AI FORA). AI FORA’s results will be presented in two volumes where this is the first one on the project’s empirical research. After a general introduction to the project, its topic, and its approach, two material sections follow, because their topics are central for AI FORA’s work. Section “The Pervasive Practice of Assessment and AI” will discuss the pervasive practice of social assessment in our societies which is more and more delegated to AI. Section “The Role of Culture and Context” will present existing cultural comparison approaches and evaluate their capacity to address the role of culture and context for AI-based social assessment in social service provision. Finally, the chapter will introduce the contributions of this book: Each chapter describes a unique cultural representation of context-specific social assessment practices to use AI for public social service provision in different national welfare systems.

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Using a Case Study Approach for Investigating the Status Quo and Future Options of AI-Based Social Assessment in Public Service Provision

  • 章节

  • 出版模式：

    开放获取

  • 发表日期：

    2025年

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  • Petra Ahrweiler,
  • Jennifer Abe,
  • Martin Neumann

摘要

The chapter features the research project ‘Artificial Intelligence for Assessment’ (AI FORA). AI FORA’s results will be presented in two volumes where this is the first one on the project’s empirical research. After a general introduction to the project, its topic, and its approach, two material sections follow, because their topics are central for AI FORA’s work. Section “The Pervasive Practice of Assessment and AI” will discuss the pervasive practice of social assessment in our societies which is more and more delegated to AI. Section “The Role of Culture and Context” will present existing cultural comparison approaches and evaluate their capacity to address the role of culture and context for AI-based social assessment in social service provision. Finally, the chapter will introduce the contributions of this book: Each chapter describes a unique cultural representation of context-specific social assessment practices to use AI for public social service provision in different national welfare systems.