Guiding Process Mining Projects with the IPMM Framework: A Case Study with a German Manufacturer

Process mining is a transformative approach that leverages event data from disparate information systems to discover, improve performance, and ensure compliance of business processes. Bridging the gap between theory and practice, especially for newcomers, is a pressing concern. To address this issue, we have developed our Integrative Process Mining Management (IPMM) framework, which consists of a methodology and tools to provide organizations with a concise overview of existing process mining methodologies, their pros and cons, and their alignment with current maturity levels. Within our methodology we present our management tool: The Process Mining Maturity Level Cheat Sheet. This process mining management tool outlines potential goals for each maturity level. The IPMM framework offers a structured solution. Our framework emphasizes the importance of tailoring process mining techniques to an organization’s maturity level. Finally, we apply our framework in a German manufacturing company.