Digitization of Business Processes in Consumer Cooperation

Nowadays, digitalization acts as a new paradigm for the economic development of society. The changes occurring in the country’s economy have shown that cooperative business best aligns with society’s development goals and is the most appropriate institutional form for sustainability. The principles that define the format of cooperative activities provide flexibility in organizing a process in which cooperative members can successfully adopt digital platforms that meet contemporary needs and enable effective decision-making. The initial stage of digitalization of business processes in other sectors of the economy has clearly demonstrated their significant advantage over traditional business methods. Consumer cooperation activities are ineffective because they are based on traditional methods, which hinders solving the problems of creating digital cooperation models. The introduction of advanced technologies in the consumer cooperative system will make it possible to obtain economic effects and ensure the system’s economic security and sustainable development. The authors investigate the problem of creating an online digital cooperation service that includes the presentation of all kinds of services, which greatly facilitates labor operations and saves the labor of cooperation workers. The authors propose a service for creating and accumulating the entire information database of the consumer cooperative system. The research substantiates the necessity of introducing alternative IT platforms in the consumer cooperation system. The authors show the profitability of using online platforms in the activities of economic entities and calculate the economic effects of digitalization of business processes in cooperative practice.