E-Government and Government Agility: A Conceptual Framework for Optimization and Crisis Management
摘要
This conceptual paper explores the transformative potential of e-government, particularly in the context of enhancing government agility. This study employs a comprehensive literature review methodology, including grounded theory, to address gaps in the existing literature on e-government. By examining the e-governance landscape in Bahrain and drawing from international perspectives, the paper aims to contribute to the conceptual frameworks optimizing e-service adoption, thereby fostering government agility. The evaluation is augmented by insights from the E-Government Development Index (EGDI) and an exploration of previous studies. The paper concludes by offering recommendations for policymakers, emphasizing the importance of secure e-government infrastructure, regulatory development, and transparency to enhance public trust. The study also underscores the vital role of e-government in crisis management, urging further integration of technology for effective risk management.