Revolutionizing Education: Supporting Digital Transformation with ChatGPT

Artificial intelligence (AI) is a powerful tool that can help make tasks easier, faster, and more efficient. Artificial intelligence is used in many fields, from healthcare to banking and shopping by helping customers or by automating tasks such as data entry or data analysis. Educators in the world are divided on the latest advances in AI technologies, with some embracing this new technology and others banning it. Universities might use or incorporate AI technologies in their research, teaching, or administrative activities. The objective of this study is to understand the attitudes and perceptions of professors towards the use of chatbots in higher education. The study investigates the potential benefits as well as concerns and challenges faced by professors when integrating chatbots into the classroom.