Illness, Disease, and Sickness: Three Dimensions of a Diagnosis

This chapter explores the three dimensions of a diagnosis that impact patients and their families—disease, illness, and sickness. The author emphasizes the importance of understanding each patient’s unique story and experiences, beyond just their clinical diagnosis, to provide the most effective care. The chapter discusses the need for healthcare professionals to listen to patients with empathy and respond in a way that prioritizes the human dimensions of a diagnosis and what matters most to patients and their families.