Designing the Organizational Reuse Environment - Enabling Citizen Developers to Reuse Process Automation Artifacts

With the increasing proliferation of Robotic Process Automation and other low-code approaches in automating business processes come new challenges for reusing automation artifacts. Business logic is implemented in multiple technologies and developed decentrally across the organization. Especially citizen developers, who do not have extensive programming knowledge, face issues regarding reuse. Based on a thorough literature analysis and informed by Transaction Cost Theory, this research in progress identifies five challenges for reuse. Following design science research, we develop five principles that help organizations set up reuse environments that encompass both low-code and traditional development regarding automation artifacts. In addition, we describe how we plan to validate the principles in the next stage of our research.