Interoperability for Emerging Technologies: A Systematic Scoping Review

Interoperability (IOP) is crucial for integrating emerging technologies (ETs) in the public sector, enabling efficient data exchange and interaction across various applications, systems, services, and organizations. Recognizing a gap in the systematic study of IOP’s role in the context of rapid technological advancements, this study employs a scoping review following PRISMA guidelines to identify key challenges and opportunities of IOP for adopting ETs in the public sector. Our analysis shows that a comprehensive approach to IOP is essential for maximizing the potential of ETs in the public sector. This approach promises to ensure smooth data exchange, effective system integration, stakeholder collaboration, legal and regulatory compliance, and enhanced public service provision. Our findings add to the ongoing discussion on digital transformation in the public sector, providing new insights into achieving a seamless technological ecosystem that integrates ETs and promotes innovative, efficient, and user-friendly public services.