Digital Insurance and InsurTech
摘要
This chapter delves into the digital transformation in the insurance industry, beginning with the challenges and rewards it presents. It then examines the transformation of the insurance value chain, driven by advanced technologies, and the emergence of innovative business models, including digital attackers, ecosystems orchestrators, prevention partners, online mutual aid, and decentralized insurance. The chapter also highlights the crucial role of InsurTech start-ups in accelerating digital transformation and fostering innovation in the sector. By embracing change and focusing on customer value, incumbents can successfully navigate the evolving insurance landscape.