Concluding Remarks

Framed against the theory of basic human values (Schwartz, 1992), the overall purpose of this investigation was to study the different dimensions of the process model of intercultural competence (Deardorff, 2006) among an understudied set of participants—the administrative and support staff of internationalised universities. In this closing chapter, the conclusions reached from this study are explained through answering the research questions and summarising results on intercultural competence (8.2). Finally, the limitations of the research are described (8.3), and pointers to future research are suggested (8.4).