Analysis of Interviews

This chapter presents the empirical exploration of the interviews with the objective of analysing how participants perceived university internationalisation and what their discourse revealed about their intercultural competence. It aims to answer the following research questions: RQ2. How do the administrative and support staff of these two internationalised higher education institutions perceive university internationalisation?, RQ3. What values do participants’ linguistic choices reveal when talking about internationalisation, and how are these values constructed discursively?, and, RQ4. To what extent, if any, has the administrative and support staff of these two internationalised universities experienced intercultural dissonances; more specifically, what do their experiences reveal about their intercultural competence?