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Data-Driven Library Management: From Data to Insights

  • Phayung Meesad,
  • Anirach Mingkhwan

摘要

In Chapter 6, we delve into the transformative role of data analytics in modern library management, highlighting its evolution from traditional practices to contemporary digital strategies. This chapter underscores the pivotal shift towards a data-centric approach in optimizing library operations, enhancing user engagement, and facilitating decision-making processes. Through a detailed examination of the integration of data analytics in various facets of library management, including collection development, User behavior analysisuser behavior analysis, and service innovation, we illustrate how libraries are harnessing the power of data to serve their communities better and adapt to the digital age. Furthermore, the chapter addresses the challenges and ethical considerations inherent in adopting data analytics within libraries, such as ensuring user privacy, mitigating algorithmic bias, and maintaining the balance between data-driven decisions and human judgment. It also explores future directions and opportunities for libraries in the realm of Artificial Intelligence (AI)Artificial Intelligence (AI) and Machine LearningMachine Learning (ML) (ML), collaborative data initiatives, and the demonstration of library impact through data-driven narratives. By providing a comprehensive overview of the current state and potential future of data-driven library management, this chapter contributes valuable insights into the ongoing transformation of libraries into more efficient, responsive, and user-centered institutions. It emphasizes the necessity for libraries to navigate the complexities of data analytics with a keen awareness of ethical standards and a commitment to upholding the principles of privacy, equity, and access to information.