Sustainable Last Mile Delivery: A Literature Review and Future Directions

E-commerce sites are under increasing pressure to give perks like free shipping, fast turnaround times, individualized orders, and eco-friendly procedures. The last step of this procedure, known as “the last mile,” is crucial and expensive. Last-mile delivery is a key component of sustainable urban logistics that may significantly impact traffic congestion, air pollution, and greenhouse gas emissions. This study presents a literature analysis covering the years 2004 through 2023, shedding light of the concepts of last-mile delivery and its potentials. The findings provide a descriptive synthesis of research in sustainable last-mile, identify current solutions and present future directions for researchers.