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Main Practices in Determining Business Productivity in Hotel SMEs in Latin America

  • Antonio Emmanuel Pérez Brito,
  • Martha Isabel Bojórquez Zapata,
  • Marco Valeri

摘要

Surya et al. (2021) indicate that productivity is crucial to the long-term sustainability of companies in today’s fiercely competitive business environment. Hotel businesses in Latin America, particularly small- and medium-sized firms (SMEs), must employ effective management strategies to consistently attain and sustain high levels of productivity (Meré et al., 2020). According to Stoica et al. (2020), in order to enhance business performance in the hotel industry, it is essential to optimise processes, utilise resources effectively, and make informed strategic choices. Therefore, it is crucial to understand the key management techniques that drive business efficiency in Latin American hotel SMEs (Meyer & Auriacombe, 2019).