The Impact of Capacity Management on Improving the Performance of Manufacturing Operations

The research aims to explore the impact of capacity management on the performance of manufacturing operations within Iraqi industrial companies, given the increasing pressures to enhance production efficiency and keep pace with rapid technological developments in capacity management. In addition, the research seeks to understand how capacity management improves process performance. Data was collected by distributing questionnaires to 52 administrators and technicians in one of the Iraqi industrial companies. The results indicated a positive impact of capacity management practices on improving the performance of operations. It was noted that the company applies capacity management effectively and efficiently to improve operations performance. They contribute to reducing costs and increasing profitability. The research recommends developing and using key performance indicators (KPIs) to measure continuous improvements in capacity efficiency and process performance to ensure continuous improvement and effective follow-up.