New Economic Trends and Adoption of Mobile Payments: A Systematic Review of the Literature

Advances in technology have facilitated and generated confidence in the use of mobile payment in new economic environments becomes a basic requirement for carrying out commercial activities. Objective: Present the results of a literature analysis conducted to evaluate the adoption of smartphone technology as a business strategy. What factors influence people in the decision to use the cell phone as a means of payment. The continuous improvements and emergence of ecosystems ranging from IT service providers, financiers, distributors, marketers and retailers who see potential in using mobile payment for economic development. Method: To determine the various factors that influence or inhibit the acceptance of payment technology, a Systematic Literature Review (SLR) was carried out, revealing expectations of performance and usefulness, significant determinants for using the mobile phone as a means of payment motivated by the ease of use. Results: The selection of 63 articles was the result according to the established criteria. Only 40 address specific strategic aspects of business and mobile payment in the evaluated context. Additionally, security in open connectivity service platforms was found to be a major inhibitor to strategic use in businesses using mobile payment. Conclusions: The approaches found are mostly related to the mobile payment transaction and only partially cover strategic business use as a business technological instrument.