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The Impact of Using AI in Human Resources Management - A Comparison Approach

  • Motteh S. Al Shibly,
  • Mahmoud Alghizzawi

摘要

This study aimed to shed light on the impact of artificial intelligence on businesses that manage human resources through its applications and its role in facilitating business and enhancing business efficiency within the competitive environment. But just as these applications have their advantages, they also have their drawbacks in general, which come through the threats that workers in institutions face from machines occupying their current jobs, and the spread and increase of unemployment in society. Institutions also face major challenges in optimally exploiting human capital, and here comes their role in preserving this important resource, which is considered a major reason for the efficiency of institutions, their high productivity, and the quality of their services. Therefore, human resources management in the organization will play an important role in the coming period. Accordingly, the study was conducted by reviewing previous relevant literature by following a comparative approach. Accordingly, a number of results and recommendations were reached, the most important of which was establishing general policies and ethical laws for the use of artificial intelligence applications, and obliging all workers to take courses provided to them via electronic media.