Between No-Code, Low-Code, Custom-Code, and AI. Hyperautomation Strategies at Nordic Enterprises

With the growing importance of business process automation practices, companies deploy a variety of tools and policies to reduce manual workload and achieve strategic goals. Our study explored the perception of strategic approaches to enterprise hyperautomation among 136 responders, representing 52 leading companies from Nordic Europe. Findings highlight the importance of custom code, as well as low-code and RPA solutions, occasionally accompanied by AI and no-code. The strongest impact of hyperautomation success was related to governance, security and compliance, as well as engagement of all stakeholders, and celebration of achievements among persons taking part at the transition.