Business Process Management and Process Mining on the Large: Overview, Challenges, and Research Directions
摘要
This review addresses the integration of Business Process Management (BPM) and Process Mining (PM) in the context of Industry 4.0’s digital transformation. It highlights how BPM enhances business process efficiency, reducing costs and boosting profit, while PM, leveraging data from event logs, offers insights into actual process execution, bridging data and process science. Despite their complementary nature, the extent of BPM and PM integration remains underexplored. This review synthesizes existing literature and identifies future research directions, aiming to inform researchers and practitioners in these evolving fields.