Analysis of Critical Success Factors of Sustainable and Resilient Aioe-based Supply Chain in Industry 5.0

Critical success factors (CSFs) are limited components that are critical to the success of the organization. If the organization needs its presence, it should give them. Therefore, organizations should consider these factors in their operational processes. In today’s world, which is mixed with transformative technologies and business and supply chain processes have different conditions than in the past, understanding the CSFs for smart processes in the supply chain is very necessary because it can guarantee the success of smart organizations. Understanding these factors and their position can greatly help the resilience and sustainability of the supply chain, which are key indicators of Industry 5.0. Therefore, this research aims to extract and analyze the critical success factors in resilient, sustainable, and intelligent supply chains based on Artificial Intelligence is Everything (AIoE) in Industry 5.0. To evaluate the critical factors of success, this research has prioritized these factors using a fuzzy nonlinear approach based on the hierarchical analysis method and pairwise comparison tables based on linguistic variables. The results show that the existence of technical infrastructure and hardware have the highest priority in the implementation of these systems. Understanding the framework presented in this research can provide a deep insight into the effective implementation of these smart supply chain systems in the age of transformative technologies.