Digital Transformation and Complex Events in Organizations and Supply Chains

This study examines the role of digital transformation on organizations and supply chains (SCs) to face complex events such as pandemics, wars, and environmental disasters. Digital transformation appears as a powerful tool to enable firms and SCs to face risks and respond to disruptions. Still, the literature fails to provide a deeper and more integrated understanding of the role of digital transformation, enabling organizations and SCs to face complex events. We employ a systematic literature review to address the research question approach and propose an original framework for analysis. We used the PRISMA approach to sift through a large number of documents from the Web of Science database and 2839 from the Scopus database. Organizations and SCs are seen to have accelerated the adoption of digital transformation and innovation in order to mitigate risk, increase resilience, and avoid economic collapse in the face of increased uncertainty due to external events such as COVID-19. This trend is continuing in the face of on-going major disruptions due to armed conflicts in the Ukraine and Palestine and, of course, the US-China geopolitical rift.